FAQ, API docs and contact channels

Institutions and users submit a top-up request in the matching console; funds enter the prepaid pool. The prepaid balance is for compute consumption only and is not withdrawable. Minimum end-user top-up is RM20.

Submit a whitelist application for the target model in the user or institution console. Only after admin approval does the model become visible and callable; unapproved models stay invisible in the UI and unavailable on the API.

A user submits demand with a purchase contract; admin verifies the contract and key, then publishes to the community; institutions take orders matched on scale and supply. Users submit only and never take orders.

Earnings withdrawals require an application and admin approval, with a 2% fee. The prepaid balance is not withdrawable; the frozen deposit is returned only on a no-breach exit.

By calendar-month volume, tiered: 5% up to RM10,000, 4% for RM10,001–50,000, and 3% above RM50,000 subject to reconciliation approval.

Orders and calls are fully traced (request ID, model, supplier, tokens, status, latency). Submit a check with the request ID; anomalous orders freeze settlement until responsibility is established.