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Nexora-AI
Supplier onboarding

Five-step closed-loop onboarding, verifiable qualification

Suppliers pass entity KYC, authorisation proof, key testing and deposit before gaining supply eligibility. The platform has explicit handling rules for fake keys and breaches.

Onboarding flow

  1. 1

    Apply

    Submit entity documents, model details, pricing, authorisation proof and API key in the user console under Vendors → Supplier application

    Entity KYC, account-name consistency

  2. 2

    Key test

    Connectivity, latency, pricing and stability testing

    7–14 day low-volume trial

  3. 3

    Deposit

    RM4,000 individual / RM15,000 enterprise

    Refunded on no-breach exit, confiscated on breach

  4. 4

    Listing

    Models enter the whitelist candidate pool

    No authorisation, no official-account claim

  5. 5

    Unlock

    Order volume and revenue management open

    Tier permissions granted

Deposits and performance rules

Individual / small supplier

RM 4,000

Enterprise supplier

RM 15,000

Rolling reserve

10% – 20%

Refund window

30 business days

  • The deposit is a performance guarantee, not consumable, and held in a separate frozen ledger.
  • On a no-breach exit the full deposit is refunded interest-free within 30 business days.
  • On breach, deductions follow a fixed order: rolling reserve → pending earnings → frozen deposit → right of recovery.
  • Fake keys are confiscated outright and supply eligibility is revoked.

Two key concepts

Admin “supplier onboarding”

The platform's approval process for supplier applications. Admin tests connectivity, functionality, pricing, latency and stability; on passing, the supplier posts a deposit, enters the whitelist and gains tier permissions. Only approved suppliers see order volume and revenue management.

“Upstream resource pool”

The model API channels contracted or uploaded by users or admin — the underlying supply for model invocation. Upstream pools and supplier onboarding are two sides of the same coin.

What you need to apply

  • Entity documents (business licence or equivalent)
  • Payout account details, name matching the entity
  • Model list and quoted pricing
  • Upstream authorisation proof (must not breach upstream terms)
  • Working API key and connectivity notes
  • Technical and operations contacts

Submit a supplier application

Applications are filed in the user console: sign in, then open Vendors → Supplier application. Submission leads straight into KYC and key testing; once passed, the deposit is posted per your tier. The admin console only reviews applications.
Apply in the user consoleContact sales

Supplier FAQ

Can I onboard without upstream authorisation?

No. Suppliers must ensure models come from lawful sources without breaching upstream terms, and must provide authorisation proof. Without it, no official-account claims may be made publicly.

What happens if key testing fails?

Keys that fail testing are not listed. Keys verified as fake or invalid are confiscated outright and supply eligibility is revoked. Testing typically runs 7–14 days at low volume.

What are the settlement terms?

T+14 for new suppliers, T+7 for established suppliers. Large or anomalous orders go to manual review, during which related settlement is frozen.